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DEVELOP. DEPLOY.

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LEAD LED VIDEO WALL TECHNICIAN

Rancho Cucamonga, CA / Full Time

WE ARE HIRING: LEAD LED VIDEO WALL TECHNICIAN

Total Concept Integration (TCI) is seeking an experienced LED Video Wall Technician located within 50 miles of Rancho Cucamonga, California.

This role will lead LED builds, coordinate technical crews, configure processors and troubleshoot video systems for live events, brand activations and permanent installations. Strong LED experience, general AV knowledge and clear communication skills are essential. Experience with Unilumin, NovaStar, PIXERA or Resolume is a plus.

Role details

About the role

ABOUT TCI

Total Concept Integration partners with brands, agencies and production teams to bring creative visions to life through AV integration and technical production. We specialize in LED, audio, projection, lighting and media server systems, complemented by custom software development and content creation.

Our work spans live events, brand activations, retail environments and permanent installations. We work as an extension of our clients’ teams, connecting creative intent with the engineering, technology and execution needed to make it happen.


POSITION OVERVIEW

TCI is seeking an experienced Lead LED Video Wall Technician to lead installations, coordinate technical crews and take ownership of the quality and performance of our LED systems.

This is an active technical role for someone who is equally comfortable building LED walls, configuring processors, troubleshooting signal flow and directing a crew. You will work closely with project managers, engineers and other technicians throughout equipment preparation, installation, operation and dismantling.

LED expertise is the primary focus. A strong foundation in general AV and a willingness to support the complete system are also essential.


KEY RESPONSIBILITIES

Lead LED Builds
Coordinate and participate in LED wall assembly, alignment, cabling, configuration, testing and dismantling. Maintain high standards for panel handling, seam alignment, image quality and overall presentation.

Coordinate Crews
Work with project managers to establish build sequences, assign responsibilities and communicate priorities. Direct technicians and local labor, monitor progress and identify issues before they affect the schedule.

Prepare and Test Equipment
Review technical drawings, equipment lists, wall layouts and signal flow documentation. Verify panel counts, processing requirements, cable paths, power requirements and spare equipment with the project team. Test systems before deployment.

Configure and Troubleshoot Systems
Set up LED processors, screen mapping, receiving card configurations and video routing. Diagnose issues involving panels, modules, power supplies, data connections, fiber links, processing and playback sources. Verify resolution, scaling, frame rate, brightness and image consistency.

Support General AV
Assist with media servers, playback systems, video switching, projection, audio, lighting, equipment racks and basic networking. Trace signal paths, label connections and help resolve issues across the complete installation.

Document and Hand Over Systems
Complete system checks before rehearsals, client reviews and project completion. Save processor configurations, document technical changes and support operator training when required.

Maintain Equipment and Safe Working Practices
Inspect, clean, organize and service equipment within your training and authorization. Track damaged components, maintain spare parts and verify equipment returns. Follow approved installation plans and coordinate with qualified riggers and electricians for structural, overhead and electrical work.


REQUIRED QUALIFICATIONS

Professional experience installing, configuring and troubleshooting LED video walls, including experience leading builds or directing technical crews.

Working knowledge of LED processing and configuration platforms such as NovaStar VMP, NovaLCT, Brompton Tessera or comparable systems.

Strong understanding of video signal flow, resolutions, aspect ratios, refresh rates, HDMI, DisplayPort, SDI, Ethernet and fiber connectivity.

General AV experience involving playback equipment, rack systems, cabling and basic network configuration.

Ability to read technical drawings, equipment layouts and signal flow diagrams.

Strong communication, organization and troubleshooting skills, with the ability to work independently and delegate effectively.

A professional approach when working with clients, vendors, venue teams and fellow technicians.

Residence within 50 miles of Rancho Cucamonga and the ability to report reliably to our facility and assigned project locations.


PREFERRED EXPERIENCE

Experience with Unilumin LED products, NovaStar COEX processors and VMP.

Familiarity with PIXERA, Resolume, video switchers, scalers and media server workflows.

Experience with permanent AV installations, fine pixel pitch LED, curved displays or custom LED configurations.

Experience with module replacement, equipment maintenance and technical quality control.

Familiarity with Dante audio, Q SYS, lighting control or AV networking.

Relevant manufacturer training, AV certifications or current lift and forklift qualifications.

You do not need to be an expert in every AV discipline. We value technicians who are willing to learn, contribute beyond their primary specialty and help the entire team succeed.


SCHEDULE AND WORKING ENVIRONMENT

Work takes place at our facility and at venues, retail spaces and installation sites. Project schedules may include early mornings, evenings, weekends and travel.

The role involves standing, bending, reaching, using tools and moving LED panels, cabling and equipment cases. Appropriate lifting equipment, team assistance and required safety procedures must be used.

Essential duties must be performed safely, with reasonable accommodation where applicable.


WHAT SUCCESS LOOKS LIKE

You arrive prepared, communicate clearly and deliver installations that are safe, organized and ready on schedule. Your crew understands the plan, technical issues are addressed methodically and equipment is returned ready for the next project.

You take ownership of the finished system and the experience we deliver to the client.


HOW TO APPLY

Send your resume and a brief introduction to Careers@tci4d.com with the subject line: LED Video Wall Technician Application.

Include your current city, the LED products and processing platforms you know, and examples of projects you have led or supported. Briefly describe your responsibilities on each project. Photos or a portfolio are welcome where you have permission to share them.

TCI is an equal opportunity employer. We welcome qualified applicants from all backgrounds and provide reasonable accommodations during the hiring process.

DREAM. DESIGN. DEVELOP. DEPLOY.

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Warehouse Manager

Rancho Cucamonga, CA / Full Time

Total Concept Integration (TCI) is seeking an experienced, hands-on Warehouse Manager for our Rancho Cucamonga, CA facility. This role will oversee daily warehouse operations, inventory management, equipment preparation, shipping and receiving, and warehouse personnel. The ideal candidate is organized, detail-oriented, and experienced in warehouse logistics, with a background in audiovisual production, live events, or equipment rental preferred. This is a full-time, on-site position.

Role details

About the role

About TCI

Total Concept Integration (TCI) specializes in LED video walls, audio, projection, lighting, media server systems, custom software development, and content creation. We partner with Fortune 500 companies, leading agencies, and production teams to deliver immersive brand experiences, live events, and permanent installations.

Our team manages projects from concept through deployment, combining creative technology with technical expertise to deliver exceptional results.

DREAM. DESIGN. DEVELOP. DEPLOY.

Position Overview

TCI is seeking an experienced, organized, and hands-on Warehouse Manager to oversee daily operations at our Rancho Cucamonga facility.

This position plays a critical role in ensuring our equipment is properly maintained, organized, prepared, and ready for deployment to projects across the country.

The ideal candidate has experience managing warehouse operations, coordinating equipment logistics, maintaining inventory accuracy, and leading warehouse personnel. Experience in the audiovisual, live event production, or equipment rental industry is strongly preferred.

We are looking for someone who takes ownership of warehouse operations, identifies opportunities for improvement, and can maintain an efficient, organized facility in a fast-paced production environment.

Key Responsibilities

Warehouse Operations & Management

* Oversee daily warehouse operations, including equipment preparation, shipping, receiving, and returns.
* Maintain a clean, organized, safe, and efficient warehouse environment.
* Develop and enforce standardized warehouse procedures and equipment handling practices.
* Coordinate warehouse schedules and staffing based on upcoming project requirements.
* Supervise warehouse personnel and coordinate additional labor when needed.
* Identify and implement improvements to warehouse organization, efficiency, and workflows.

Inventory & Equipment Management

* Maintain accurate inventory records for all TCI-owned equipment and accessories.
* Track equipment movement between the warehouse, project sites, and external vendors.
* Oversee equipment check-in and check-out procedures.
* Ensure equipment is properly labeled, stored, and accounted for.
* Perform regular inventory audits and resolve discrepancies.
* Identify damaged, missing, or nonfunctional equipment and coordinate repairs or replacements.
* Maintain proper storage and handling procedures for high-value audiovisual equipment.

Project Preparation & Quality Control

* Work directly with project managers and technical teams to coordinate equipment requirements for upcoming projects.
* Oversee equipment pulls, packing, staging, and preparation based on project equipment lists.
* Ensure all equipment is tested, inspected, and operational before deployment.
* Coordinate the preparation of LED video walls, media servers, audio systems, lighting equipment, networking hardware, and associated accessories.
* Verify equipment quantities, cable packages, accessories, and cases before shipment.
* Manage equipment returns, inspections, testing, and restocking after projects.
* Ensure project deadlines are met and equipment is ready for scheduled pickups or shipments.

Shipping, Receiving & Logistics

* Coordinate incoming and outgoing freight, deliveries, and equipment transfers.
* Work with freight carriers, trucking companies, and vendors to schedule shipments and pickups.
* Ensure equipment is properly packaged, protected, and documented for transportation.
* Manage shipping documentation, packing lists, and receiving records.
* Coordinate loading and unloading of trucks and freight deliveries.
* Identify and resolve shipping discrepancies, freight damage, and missing equipment.
* Support logistics planning for simultaneous projects and tight turnaround schedules.

Equipment Maintenance & Facility Management

* Coordinate routine maintenance, testing, and repairs of warehouse equipment and AV systems.
* Establish preventative maintenance procedures for frequently deployed equipment.
* Maintain equipment cases, cable inventories, accessories, and spare parts.
* Oversee facility organization, storage systems, and general maintenance requirements.
* Ensure compliance with workplace safety procedures and proper equipment handling practices.

Qualifications

Required

* 3+ years of experience in warehouse operations, inventory management, logistics, or equipment rental operations.
* Previous experience supervising warehouse staff or coordinating warehouse operations.
* Strong organizational skills and attention to detail.
* Experience managing inventory systems, equipment tracking, and shipping documentation.
* Ability to coordinate multiple projects and prioritize changing deadlines.
* Experience with freight shipping, receiving, and logistics.
* Comfortable working in a hands-on warehouse environment.
* Strong communication and problem-solving skills.
* Ability to safely lift and move equipment, with or without reasonable accommodation.
* Ability to work on-site in Rancho Cucamonga, CA.

Preferred

* Experience in live event production, audiovisual integration, staging, or equipment rental.
* Familiarity with LED video walls, audio systems, projection, lighting, and media servers.
* Experience with AV equipment preparation, testing, and troubleshooting.
* Familiarity with rental inventory management platforms such as Rentman or similar systems.
* Forklift operation experience or certification.
* Experience coordinating equipment logistics for nationwide projects.
* Knowledge of production equipment cases, cable management, and technical equipment storage.

What We’re Looking For

We want someone who takes pride in running an organized and efficient warehouse.

The right person will be proactive, dependable, detail-oriented, and comfortable taking ownership of warehouse operations without constant oversight.

This is not strictly a desk management position. We are looking for someone willing to be hands-on, lead by example, and work alongside the team to ensure equipment is properly prepared and projects are supported.

Why Join TCI?

* Work with a growing team delivering projects for some of the world’s most recognized brands.
* Gain exposure to cutting-edge audiovisual and production technology.
* Take ownership of warehouse operations and help develop processes as the company grows.
* Collaborate directly with technical teams, project managers, and leadership.
* Be part of a company that values accountability, problem-solving, and continuous improvement.

How to Apply

Interested candidates should submit a resume highlighting relevant warehouse management, inventory, logistics, or audiovisual production experience.

Location Requirement: Candidates must be able to reliably commute to our Rancho Cucamonga facility. Applicants located within approximately 50 miles are preferred.

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